About Us

Delivery Policy

What is the estimated delivery time for items purchased?

All our pieces are bespoke and handcrafted, please allow 10-25 business days (depending on the product) for a stock item your order to be dispatched to you. When pre-ordering an item, revised delivery times are defined during the selection and purchasing progress.
We will notify you by email when the order has been dispatched.

Do deliver worldwide ?

Yes, please ensure the delivery address is accurate in order to avoid delays in delivering the product to you.

Are taxes and duties included?

Taxes and duties (if any) in the country where the product is delivered to are not included and subject to the prevailing regulations at time of receipt. Each country has different rules for customs import duties

What if the packaging is damaged in transit?

If there is any damage to the packaging on delivery please contact us immediately using this link

What is the delivery / shipping / fixing cost for my order?

Delivery and installation costs are based on the weight and type of the product being ordered. To find out how much this will cost, simply add the item you would like to purchase to your ‘e-Shop cart’ and proceed to the checkout page. Once at the checkout screen and details of delivery address have been completed, the delivery charges will be displayed.
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