About Us


What happens when my consultation or order is placed ?

The Sooth Concept team will review your request and if necessary, contact you in the event of any questions. You will receive a confirmation of your appointment (time and day) or of your order with reference number via email including an estimated date of delivery. You will then receive another notification when your order has been dispatched.

How can I check the status of my order ?

You can review the status of your order at any time by signing into your Sooth Concept account

What happens if I want to change my order ?

The processing of your order will commence shortly after the order is placed. In the event you wish to make any changes to a confirmed order please contact The Sooth Concept team as quickly as possible by email info@thesoothconcept.com or via WhatsApp +971 58 59 789 53

What are the different payment options ?

If there is any damage to the packaging on delivery please contact us immediately using this link

How do I create my The Sooth Concept account?

You can simply click on this link to start your account creation, which would not take you more than one minute.
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